01. Personal information items collected
The company collects the following personal information for membership registration, consultation, service application, etc.
- Collected items: Name, date of birth, gender, home phone number, home address, mobile phone number, email, resident registration number, access log, access IP information, academic background, military service, career history, qualifications and special skills, ID, company name
- Personal information collection method: Website (www.soosan.co.kr)
02. Purpose of collection and use of personal information
The company collects the following personal information:
- Membership management: Complaints, etc. Civil complaint processing
- Other: Responses to various inquiries, recruitment activities
03. Personal information retention and use period
After the purpose of collecting and using personal information has been achieved, the company destroys the relevant information without delay without exception.
04. Personal information destruction procedures and methods
In principle, the company destroys the relevant information without delay after the purpose of collecting and using personal information has been achieved. The destruction procedures and methods are as follows.
- Destruction procedures
The information you entered will be moved to a separate DB (separate file in the case of paper) after the purpose has been achieved and stored for a certain period of time according to internal policies and other relevant laws and regulations for information protection (see retention and use period) and then destroyed.
Personal information transferred to a separate DB will not be used for any other purpose than that for which it is retained, unless required by law.
- Destruction method
Personal information in electronic file format will be permanently deleted using a technical method that makes restoration impossible.
Personal information printed on paper will be destroyed by shredding or burning.
05. Provision of personal information
The company provides your personal information as follows in order to provide better quality services to members.
- Provision target: Our agency - Personal information items provided: Name, home phone number, mobile phone number, email
- Purpose of use of provided information: Complaint processing, etc. Civil complaint processing
- Retention and use period of provided information: Immediate destruction
However, the following cases are exceptions.
- When users have agreed in advance
- When there is a request from an investigative agency in accordance with the provisions of the law or for investigative purposes in accordance with the method stipulated by the law
06. Entrustment of collected personal information
The company does not provide your information to an external company without your consent.
If such a need arises in the future, we will notify you of the entrustment target and the entrustment content and obtain your prior consent if necessary.
07. Rights of users and legal representatives and how to exercise them
All data subjects may request access, correction, deletion, and suspension of processing of their personal information processed by the company. However, in the cases below, the company may reject or restrict the above request.
- In cases where there are special provisions in the law or it is inevitable to comply with legal obligations
- In cases where there is a risk of harming the life or body of another person or a risk of unfairly infringing upon another person's property or other interests
- In cases where it is difficult to fulfill the contract, such as when the service agreed upon with the information subject cannot be provided if personal information is not processed, and the information subject has not clearly expressed his/her intention to terminate the contract
Methods and procedures for exercising rights
- In cases where the information subject wishes to view personal information, etc., he/she may submit a request for viewing, correction, deletion, or suspension of processing to the personal information department in writing, by e-mail, fax, etc.
- The company will take the relevant action within 10 days unless there is a justifiable reason, and in cases where there is a reason for rejection or restriction, it will take the action within 5 days. We will inform you of the reasons for restriction/refusal and how to file an objection.
- When the information subject or his/her agent requests to view personal information, etc., the company may verify whether the information subject or his/her agent is the information subject or agent by checking an identification document such as a resident registration card, a certified electronic signature, etc.
- In the case of children under the age of 14, the legal representative has the right to view or modify the child's personal information and the right to withdraw consent to collection and use.
08. Matters regarding the installation, operation, and refusal of automatic personal information collection devices
We do not operate devices that collect personal information automatically generated when using Internet services such as cookies.
09. Personal information complaint service
The company has designated the following departments and personal information managers to protect customers' personal information and handle complaints related to personal information.
Customer service department: Domestic sales department
Phone number: 031-352-7733 ext.)201
E-mail: [email protected]
You can report any complaints related to personal information protection that occur while using the company's services to the personal information manager or the department in charge.
The company will promptly and sufficiently respond to users' reports.
If you need to report or consult about other personal information infringements, please contact the following organizations.
1. Personal Dispute Mediation Committee (www.1336.or.kr/1336)
2. Information Protection Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)
3. Supreme Prosecutors' Office Internet Crime Investigation Center (http://icic.sppo.go.kr/02-3480-3600)
4. National Police Agency Cyber Terror Response Center (www.ctrc.go.kr/02-392-0330)
10. Other Personal Information Handling Policy
Our agency refers to the national agency of Su-san that carries out work related to products and services of the head office.
